Privacy Policy

Last updated: January 2026

Wilhelmina Martens ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information including, but not limited to:

  • Your name

  • Email address

  • Phone number

  • Business name or brand name

  • Enquiry details submitted via contact forms

  • Booking and invoice information

We may also collect non-identifiable data such as:

  • IP address

  • Browser type

  • Website usage data (via cookies or analytics tools)

2. How We Collect Information

We collect information when you:

  • Submit an enquiry through our website

  • Contact us via email or social media

  • Book a photography session

  • Subscribe to a mailing list

3. How We Use Your Information

Your personal information may be used to:

  • Respond to enquiries

  • Provide photography services

  • Send quotes, contracts, invoices, and galleries

  • Communicate important information about your booking

  • Improve our services and website

  • We do not sell or rent your personal information.

4. Third-Party Services

We may use trusted third-party platforms to operate our business, including but not limited to:

  • Website hosting providers (e.g. Squarespace)

  • Client management systems (e.g. Studio Ninja, Pixieset)

  • Payment processors

  • Email and analytics services (e.g. Google Analytics)

These providers only have access to information necessary to perform their services and are required to protect your data.

5. Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using industry-standard platforms.

6. Access & Correction

You may request access to, or correction of, your personal information at any time by contacting us.

7. Cookies

This website may use cookies to enhance your browsing experience and analyse website traffic. You can disable cookies via your browser settings if you prefer.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. The current version will always be available on our website.

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Wilhelmina Martens
info@wilhelminamartens.com